Privacy Policy

Protecting your personal data is important to us!

Under its current policy, the company “Letrina S.A.” (hereinafter referred to as “the Company” or “us” or “us”), based in Athens, (21 Aigialias & Halepa 1, tc 15 125, Marousi, Greece), defines and discloses the terms by which, as defined by law as “Processor”, it collects, stores, uses and generally processes your personal data, which it collects when you visit, register or use the Company’s Web sites (hereinafter referred to as “Websites”) and its mobile applications (hereinafter “Apps”) as well as when dealing with its physical stores.

This Privacy Policy also describes how to use, share and protect your personal information, your options regarding your personal data, and how you may contact us. This Privacy Policy is in accordance with the terms of European Regulation 679/2016 and any other applicable law.

For questions about this Privacy Policy, as well as any issues regarding the processing of your Data and the exercise of your rights, you can contact us at

1. What is Personal Data?

The term “personal data” refers to information of individuals, such as name, postal address, email address, telephone number, etc., which identify or may identify you, hereinafter “Personal Data or Data”.

2. What is Personal Data Processing?

Any act or series of acts performed with or without the use of automated means, in personal data or in personal data sets, such as the collection, registration, organization, structure, storage, adjustment or alteration, retrieval, retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

3. Is Your Personal Data Required?

The disclosure of the Data to the Company may be necessary to achieve the purposes set forth in this Privacy Policy or may be optional.

The mandatory or optional nature of the Data Concession is indicated by an asterisk (*) next to the mandatory personal data.

If you refuse to provide the information that is mandatory to the Sites, it will be impossible to achieve the essential purpose for which the particular Data is collected, and may, for example, make it impossible for the Company to fulfill the contract of sale or provision. other services available on its Web Sites.

The provision of additional Data to the Company, in addition to those that are mandatory, is optional and has no bearing on the main purposes of the Data Collection, as their provision serves solely to optimize the quality of the services provided by us.

4. What Personal Data Do We Collect?

We make sure to collect only your absolutely necessary Personal Data, which is appropriate and clear for its intended purpose. These Data include:

a. Data you provide to us when you sign up and create a user account on the Company’s Websites or Apps, through your internet or mobile phone, or through your personal contact with our stores or retailers and specific data such as email address (e-mail) * and password / login password (optional) and name, surname, postal address, telephone number (optional):

b. Data and information you provide us through our transactions (purchases, orders, etc.) and our communication (through physical stores, our online store, our salesmen, our telephone, email or any other way). For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your shopping cart, a list of products you wish to purchase (wish list ), coupon redemptions, which sites you visit, and how and when you contact us.

c. Payment details for the transactions you make with us.

d. Data you provide us when you subscribe to our newsletter.

e. Data on the products and services you prefer to usually choose. In order to recommend products or services of your interest and further enhance your shopping experience with us. Of course you have